If you have made a booking please read my terms and conditions and fill out my consent form below
Terms & Conditions
By clicking SUBMIT you agree to the terms and conditions listed below
Health: I understand that grooming can be stressful to some pets, and I will inform the groomer if my pet has any medical conditions or stress prior to grooming. I also understand that it is necessary to have my pet up to date on all vaccinations and medications prior to every groom, and Cathie’s Cat Grooming and Feline Behaviour, is not liable for potential infections and diseases contracted. The establishment can refuse or stop service at anytime and charge for anytime that was spent grooming. I understand that there can be rare unforeseen complications during grooming including allergies, clipper rash, cuts and nicks, panic attacks, aggression, nail bleeds and falls. I understand that the establishment will do everything it can to avoid these issues and I will raise any concerns or questions I have with the owner of the establishment prior to grooming.
Emergencies: In the event of an emergency, I authorise Cathie’s Cat Grooming and Feline Behaviour, to immediately seek professional attention such as the assistance of a veterinarian for my pet (at my expense). I understand that all attempts will be made to contact me in the event of an emergency.
Coat Condition: I understand that Cathie’s Cat Grooming and Feline Behaviour puts my pet’s comfort above all else. If my pets coat is matted, I understand that the groomer may have to shave the mats out rather than perform a painful de-matting procedure. It is kinder to remove the coat than it is to de-mat, this will be done in accordance with The Animal Welfare Act 2006. I also understand that if my pet is severely matted that there is an increased risk for clipper burn and cuts to occur. I understand that all attempts will be made to prevent this, but sometimes it is unavoidable. I also understand that matted pets take additional time to groom, so there will be an additional fee added.
Pricing: I understand that the cost of a groom has many variables and can be different from animal to animal and even groom to groom. I understand that the price of a groom is worked out once my pet has been physically assessed and the price is dependent on the condition of the coat, length of the coat, amount of knots and mats, the grooming style I want, and the behaviour of my animal.
Social Media & Online: I consent to the use of my animal/s’ image for social media and marketing purposes by Cathie’s Cat Grooming and Feline Behaviour and the groomer who performed the groom. I understand that sometimes third parties share images of grooms and I consent to this taking place. I will not attack/criticise Cathie’s Cat Grooming and Feline Behaviour or any of its employees, associates, or partners publicly online. This includes forums, blogs, community groups or any social media.
If you have any questions regarding our terms and conditions please contact me on info@cathiescatgrooming.com.au